FAQ
Do I have to be home when you come to clean?
You do not need to be home when we come to clean your house. When we set up your cleaning appointment, we will discuss how we will gain entry into your home. Most of our clients that are not going to be home at the time of their house cleaning provide us with a door code.
Do you bring your own supplies and equipment?
Yes, we will bring everything needed to clean your home. We use professional cleaning products and equipment.
Do I need to do anything before the cleaner arrives?
Yes, there are several things you can do before we come to clean that helps us do our best cleaning. We ask that you pick up clutter (clothing, toys, etc.), put away important documents and valuables and get the dishes done. All of these things help the cleaning technician focus on cleaning and do a great job for you.
Do you check the background of all your cleaners?
Yes. All of our staff are thoroughly vetted, and background checked prior to hire. We are also fully insured and bonded for your protection.
Why does the first cleaning cost more?
The first cleaning costs more because there is more to do and we are in your home longer. Our job during the initial cleaning is to get your home thoroughly cleaned and up to a level where it can maintain during the recurring cleaning appointments.